We know what it is like when there are service support issues surrounding large mainframe CICS sites. Such problems cause anxiety and doubt and affect business critical systems adversely. Only CICS specialists are able to investigate and the tools available to them are inadequate. Most monitoring tools in use today, whilst excellent in their own ways, do not focus on the application. Instead they have an infrastructure wide view which may not provide the insight to quickly establish what you need to know. Many of these tools also fail to provide a CICSPlex-wide perspective of your applications infrastructure, making it difficult to visualise the entire footprint of your applications.
Our flagship product, PlexSpy Application Status Monitor, aims to address these issues. It has been designed from the beginning to focus attention on the specific CICS infrastructure that a named application is dependent upon. It is capable of providing a CICSPlex-wide perspective and we are convinced that this will be invaluable to your support staff as they strive to provide the best service possible to your customers.
This solution allows you to identify the status of your named CICS application with one click of a mouse button.
Our new website is http://www.plexspy.co.uk
PlexSpy Application Status Monitor was launched on 1st December 2009.
The enhancements to PlexSpy delivered with Version 1.1 will make it even easier for people involved in supporting CICS applications to quickly identify the source of issues affecting the business systems for which they are responsible. Furthermore, once your named CICS business applications are defined to PlexSpy, even your help-desk will be able to take steps to investigate calls for support when that application is said to have issues.